jlno 1 Privacy Policy – Protecting Your Data

At jlno 1, your privacy is not an afterthought — it's built into everything we do. This policy explains exactly what personal information we collect, why we need it, and how we keep it safe for every player in the Philippines.

How jlno 1 Keeps Your Data Safe

We built our privacy practices around the needs of Filipino players — transparent, straightforward, and fully compliant with Philippine data protection law.

Encrypted Data Storage

All personal and financial data is stored using industry-standard AES-256 encryption. Your information stays private, always.

No Unauthorised Sharing

jlno 1 never sells your personal data to third parties. Information is shared only where legally required or to operate your account.

NPC-Compliant Practices

We follow the Republic Act 10173 (Data Privacy Act of 2012), regulated by the National Privacy Commission of the Philippines.

You Control Your Data

You can request access, correction, or deletion of your personal information at any time by contacting our support team.

Opt-Out of Marketing

Don't want promos in your inbox? You can opt out of marketing communications anytime from your account settings or via email.

Secure Transactions

Every deposit and withdrawal through GCash, Maya, BPI, BDO or card is protected by SSL/TLS transport encryption.

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Filipino players across the country trust jlno 1 to handle their data responsibly.

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Local payment methods like GCash and Maya are processed securely with zero data leaks.

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Play on mobile with confidence — your privacy is protected wherever you are in the Philippines.

Last Updated: July 1, 2025

1. Introduction

Welcome to jlno 1. We operate the online gaming platform at jlno1.app and are committed to protecting your privacy as a player in the Philippines. This Privacy Policy explains how jlno 1 collects, processes, stores, and protects your personal information in accordance with the Republic Act 10173 — Data Privacy Act of 2012 and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account or continuing to use jlno 1, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to delete your account.

In plain language: jlno 1 collects only what we need to run your account, process your payments, and keep you safe. We don't sell your data, and you have the right to access or delete it at any time.

2. Personal Data We Collect

When you register, play, or interact with jlno 1, we may collect the following categories of personal data:

2.1 Information You Provide Directly

  • Full legal name as it appears on your government-issued ID
  • Date of birth (for age verification — must be 21 years or older)
  • Email address and Philippine mobile number
  • Home address or billing address
  • Username and account password (stored in encrypted form)
  • Government-issued ID numbers (e.g., PhilSys ID, UMID, passport number) submitted during KYC verification
  • Financial information, including GCash number, Maya account, BDO/BPI/UnionBank account details, or Visa/Mastercard card numbers (partial, for payment processing)

2.2 Information We Collect Automatically

  • Device information: device type, operating system, browser version
  • IP address and approximate geographic location
  • Session logs: login timestamps, game activity records, bet history
  • Cookies and similar tracking technologies (see Section 6)
  • Referral source (how you found jlno 1)

2.3 Information from Third Parties

In some cases, jlno 1 may receive information about you from third-party identity verification services, fraud prevention providers, or payment processors to confirm your identity and protect the platform from financial crime.

Data Category Examples Purpose
Identity Data Name, date of birth, ID number KYC & age verification
Contact Data Email, mobile number, address Account management, notifications
Financial Data E-wallet / bank details Deposits, withdrawals, fraud prevention
Technical Data IP address, device ID, browser Security, fraud detection
Usage Data Game history, bet records, session logs Service improvement, responsible gaming
Marketing Data Promotion preferences, referral data Personalised offers (if opted in)

3. How We Use Your Personal Data

jlno 1 uses your personal information for the following purposes:

  • Account registration and management: To create and maintain your jlno 1 account, verify your identity, and manage your preferences.
  • Payment processing: To facilitate deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard.
  • KYC and AML compliance: To comply with Anti-Money Laundering (AML) regulations and verify that all transactions are legitimate under Philippine law.
  • Customer support: To respond to your inquiries, resolve disputes, and process account-related requests.
  • Platform security: To detect and prevent fraud, cheating, account takeover, and other prohibited activities.
  • Responsible gaming: To monitor gameplay patterns and intervene where necessary to support player wellbeing, as required by our licence conditions.
  • Service improvement: To analyse how players use jlno 1 and improve game offerings, site performance, and user experience.
  • Marketing communications: To send you promotions, bonus offers, and updates — but only with your consent and with a clear option to opt out at any time.
  • Legal obligations: To comply with applicable Philippine laws, regulations, court orders, or requests from government authorities.

jlno 1 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

  • Contractual necessity: Processing is required to fulfil our agreement with you as a registered player (e.g., processing payments, maintaining your account).
  • Legal obligation: We are required to process certain data to comply with AML, KYC, and gaming regulatory requirements under Philippine law.
  • Legitimate interest: Processing necessary for fraud prevention, platform security, and improving our services — balanced against your privacy rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing and Disclosure

jlno 1 does not sell, rent, or trade your personal information. We may share your data with the following categories of third parties only where strictly necessary:

5.1 Service Providers

We work with trusted third-party processors including payment gateway providers, cloud hosting services, fraud detection vendors, and KYC verification platforms. These providers are contractually bound to process your data only on our instructions and in compliance with Philippine data privacy law.

5.2 Regulatory Authorities

jlno 1 may disclose your personal information to PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), or law enforcement agencies when legally required to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same privacy protections outlined in this policy. You will be notified of any such change.

jlno 1 will never share your personal data with advertisers or data brokers. Your information is used only to run your account and keep the platform safe.

6. Cookies and Tracking Technologies

jlno 1 uses cookies and similar technologies to operate the platform effectively. Here's what we use and why:

  • Essential cookies: Required for basic site functionality — login sessions, security tokens, and payment flows. These cannot be disabled without affecting your ability to use the platform.
  • Analytics cookies: Help us understand how players navigate jlno 1 so we can improve the experience. Data is aggregated and anonymised.
  • Preference cookies: Remember your language settings and display preferences.
  • Marketing cookies: Used only with your explicit consent to deliver relevant promotions. You may opt out at any time via the cookie settings in your browser or by contacting support.

You can manage or block non-essential cookies through your browser settings. Please note that blocking essential cookies may prevent you from logging in or completing transactions.

7. Data Retention

jlno 1 retains your personal data for as long as your account is active and for a period thereafter as required by law. Specifically:

  • Account data and KYC records are retained for a minimum of five (5) years after account closure, in line with AML and gaming licence requirements.
  • Transaction records (deposits, withdrawals, bets) are retained for a minimum of five (5) years for regulatory compliance.
  • Marketing consent records are retained until you withdraw your consent.
  • Support chat and email records are retained for two (2) years after the last interaction.

After the applicable retention period, personal data is securely deleted or anonymised so it can no longer be linked to you.

8. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights as a data subject. jlno 1 is committed to honouring every one of them:

01

Right to Be Informed

You have the right to know how jlno 1 collects and processes your personal data — which is exactly what this policy is for.

02

Right to Access

You may request a copy of the personal data jlno 1 holds about you at any time by emailing support@jlno1.app.

03

Right to Correction

If any of your personal data is inaccurate or outdated, you have the right to have it corrected. Contact our support team with your request.

04

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.

05

Right to Object

You may object to processing of your data for direct marketing purposes at any time. Withdrawal of marketing consent does not affect your account access.

06

Right to Data Portability

You may request a structured, machine-readable copy of your personal data to transfer to another service provider.

07

Right to Lodge a Complaint

If you believe jlno 1 has mishandled your data, you have the right to file a complaint with the National Privacy Commission at privacy.gov.ph.

To exercise any of the rights above, email us at support@jlno1.app with the subject line "Data Privacy Request". We will respond within 15 business days as required by the NPC.

9. Security Measures

jlno 1 takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

  • SSL/TLS encryption for all data transmitted between your device and jlno1.app
  • AES-256 encryption for sensitive data at rest, including financial details and ID information
  • Two-factor authentication (2FA) available for all player accounts
  • Regular penetration testing and security audits by independent third parties
  • Strict role-based access controls — jlno 1 staff can only access the data they need to do their job
  • 24/7 fraud monitoring and anomaly detection systems
  • Incident response procedures compliant with NPC breach notification requirements

In the event of a data breach that is likely to affect your rights and freedoms, jlno 1 will notify the National Privacy Commission within 72 hours and inform affected players without undue delay.

10. Privacy of Minors

jlno 1 is strictly an adult platform. We do not knowingly collect personal data from individuals under 21 years of age. Our registration process requires age verification, and we conduct KYC checks to confirm eligibility. If we discover that a minor has registered on the platform, the account will be immediately closed, all funds will be held pending investigation, and the matter may be reported to the appropriate Philippine authorities.

If you are a parent or guardian and believe a minor has created an account on jlno 1, please contact us immediately at support@jlno1.app.

11. Changes to This Privacy Policy

jlno 1 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Send a notification to your registered email address
  • Post a notice on the jlno 1 platform for a period of at least 30 days

Your continued use of jlno 1 after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you're always up to date with how we handle your data.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our Data Protection Officer:

  • Email: support@jlno1.app (subject: "Data Privacy Request")
  • Platform: jlno1.app

We are committed to resolving all privacy-related concerns in a timely and transparent manner. Tsaka naman, if something's unclear, just ask — we're here to help, Kabayan.

You can also visit our Responsible Gaming page for more information on how jlno 1 uses your gameplay data to support your wellbeing as a player.

Your Privacy is Safe with jlno 1

Now you know exactly how we handle your data. Create your account today and enjoy a secure, fair gaming experience made for Filipino players.

21+ only. Please gamble responsibly. Questions? Email support@jlno1.app.